TAC Air COVID-19 Safety Protocols
TAC Air continues to provide high quality ground services for all customers at this time. Each location is following local, state and federal guidelines to serve the needs of those travelling while providing a safe and healthy place for all customers and our associates.
In light of the current situation, all non-essential services such as snack/beverage and newspapers have been eliminated during this period and all surface areas and facilities are cleaned continually throughout the day to maintain a clean and safe environment. In addition, staffing programs have been implemented to ensure compliance with all CDC guidelines for social distancing.
TAC Air is following the FAA, NATA and NBAA guidelines for safe management of aircraft with known or suspected COVID-19 passengers. In order to best serve you, crew must contact the FBO General Manager prior to arrival and make arrangements for safe handling of passengers, crew, automobiles and aircraft.
Amid the current situation, TAC Air has implemented the following procedures to keep employees and customers safe while continuing FBO operations and provide customers SERVICE WITH NO CEILING.
Amplified Cleaning And Sanitary Procedures
Disinfect high-traffic areas hourly throughout the terminal, including restrooms, front counter, seating areas and pilots lounge
Disinfect commonly used items hourly, such as door handles, bannisters, elevator buttons, pens, iPads, remote controls, water fountains, telephone sets and computer equipment
Disinfect chairs and courtesy blankets after each use
Sterilize courtesy vehicles after each use as well as valet parking
Isolate catering orders until delivery to aircraft and handle with gloves
Ensure our rental car partners implement cleaning and disinfecting protocols
Social Distancing Measures
Organize staggered shift schedules for staff to reduce the potential of exposure and provide familiar service to our customers
Set up stanchions and tables at front counter to create a six foot separation
Add extension cords to iPads at front counter
Print and place forms on the table rather than hand directly to customers
Rearrange conference room seating to be appropriately distanced
Designate isolation rooms for sick persons while arranging to get them home or to a medical facility
Limit occupancy for each courtesy vehicle to curtail exposure
Service medical and charter flights with extreme care and sanitary precautions
Provide separate restroom facilities designated for air ambulance and medical transport crews to circumvent entering the terminal building
Implement the use of Personal Protective Equipment (PPE), including masks and gloves
Evaluate associates, contract workers and vendors for symptoms of illness prior to and throughout shifts
Instruct employees to stay at home if they feel ill and seek medical attention as appropriate
Provide tips for staff to remain healthy, such as avoid touching the face and practice regular hand washing according to CDC guidelines
Activate work from home capabilities for employees where applicable