• richardmeikle

FlightSafety Implements Continued Safety Measures for Customers and Teammates

Employee using disinfectant wipes to clean flight simulation training machines
FlightSafety teammates clean simulators before every training session.

While concerns over COVID-19 continue, the health and safety of our customers and teammates while at our facilities is of paramount importance. We are taking all necessary precautions to mitigate the spread of the virus.

Early into the COVID-19 outbreak, and well before the pandemic was declared, we implemented numerous protective protocols at all FlightSafety facilities. As the situation develops and more information becomes available, we continue to evaluate and introduce additional protocols that strengthen our ongoing measures.

To enter a FlightSafety facility, the following must be satisfied:

  • Fever free (temperature under 99.5° F [37.5° C]) for more than 72 hours without the use of medication.

  • Asymptomatic of a respiratory infection (cough, shortness of breath, severe sore throat, muscle aches) unless the infection is from a known cause such as Asthma, COPD, or chronic sinusitis.

  • Have not been in close contact (within 6 feet) with someone who has tested positive for COVID-19 within the past 14 days, unless the conditions of the exposure are reviewed, and entrance is approved by the facility manager.

While in the facility, everyone must:

  • Exercise social distances practices to the maximum extent possible

  • Depart the facility if feeling unwell

  • Utilize hand sanitation best practices

  • Wear a face covering except when doing so poses a health risk, or while eating or drinking

  • Disinfecting wipes and hand sanitizers are widely available in high traffic areas such as customer support counters, cafeterias, training areas and bathrooms, etc.

  • Use of provided disinfecting wipes is encouraged prior to coming in contact with surfaces such as doorknobs, keyboards, remote controls and desks.

  • Sanitization of breakrooms, food service areas, coffee stations and other similar locations is completed every hour.

  • Single use and reusable face masks, and disposable non-latex gloves are available at our facilities. Personal face coverings and gloves are certainly acceptable.

  • All contact surfaces in the flight training devices are cleaned using an alcohol-based cleaning agent known to be effective against COVID-19:

  • Daily deep cleaning by simulator technicians prior to each training event and during crew seat changes by the instructors.

  • Obtained FAA and EASA temporary waiver for the requirement to don oxygen masks or use headsets during simulator training.

  • The interiors of our flight simulators and other high-touch surfaces undergo long-lasting biocide and viricide treatments with CabinClear powered by PreventX. The treatment is refreshed every 90 days and does not use chemicals.

  • Continuously self-cleaning door handle wraps are installed on high touch doors. These new generation NanoSeptic wraps use light activated crystals to oxidize and destroy pathogens without the use of harsh chemicals.

  • Guidance from the Centers for Disease Control is posted in high traffic areas to recommend and reinforce good hygiene practices.

  • We have eliminated the need to check in with a customer support representative on day one of training.

  • Classroom doors remain open all day to reduce touch points. This is supported by a quiet hallway policy to ensure effective learning.

  • The chairs in break and leisure areas have been removed or reduced in number, and tables placed at least six feet apart.

  • “Toe pullers” are installed on bathroom doors where applicable

  • Any communal items not individually packaged or easily dispensed have been removed.

  • Social distancing practices are utilized wherever possible.

We are evaluating an ionization system to treat the fresh air supply at our facilities. Studies show this can be effective against COVID-19 and other viruses. It will be installed if testing confirms the efficacy of the system when combined with our other protocols, and if it will not result in dust collection on simulator display surfaces.

Here are just a few of the comments we have received from customers who have recently trained at one of our Learning Centers.

We appreciate the support and understanding of our customers over the past few months as together we have been dealing with the challenges of the COVID-19 virus. We certainly look forward to the return of flight activities and to providing the service and support you are accustomed to at our Learning Centers.

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